Holidays
we all need a rest from work
We offer you 20 days paid holiday a year, inc. UK & USA national holidays.
// careers · we're growing
Build the help desk with a soul.
Join our ever-growing team and help us create the best self-hosted helpdesk software on the market.
$ ticaga careers --list-openings
// 01 — who we are
Our mission & culture.
At Ticaga, our mission is to simplify support software without compromising reliability or professionalism. We build tools that help teams work efficiently while delivering exceptional customer experiences.
We value clarity, ownership, and continuous improvement. Our culture is collaborative and supportive, where ideas are encouraged and every team member plays a role in shaping the product.
Ticaga is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
// 02 — open roles
Job vacancies.
We've got a position for everyone. Whether you're a Laravel developer or great with customer service, we need people like you.
~/ticaga/careers
$ ticaga careers --list-openings
→ querying open positions…
0 roles currently open
✓ check back soon — we hire often
No open roles today, but we're always glad to hear from good people.
Send us a hello →
// 03 — the perks
Why work for us?
We provide our employees with a great working environment, benefits, and perks that make Ticaga a great place to work.
Salary
we pay the living wage
We pay at least the London Living Wage (£14.80/hr) on a monthly basis.
Bonus scheme
rewarded for your hard work
Ticaga offers a bonus based on the company's & your own performance.
Pension plan
we care about your future
A pension that saves you money on tax. We'll match your savings up to 10%.
Company laptop
work from anywhere
We'll provide you with a Framework laptop to work from anywhere.
Mileage allowance
we'll pay you for your travel
If you need to travel for work to meet customers, we'll pay you 45p per mile.
// 04 — the fine print
Good to know.
At Ticaga, all our employees start with a short probation period of 3 months. This allows you to get a feel of how our company works and learn our software.
We pay our employees on the last working day of each month, to ensure that you get paid on time and can plan your finances accordingly.
We pay via bank transfer, so you'll need to provide us with your bank details when you start.
You also gain an extra holiday day at 1, 3, 5, 7 & 10 years with us.
We also have a holiday buy-back scheme (not including the compulsory 28 days).
This role is office-based. After the probation period, a hybrid working arrangement may be offered, requiring a minimum of two days per week on-site.
If you're working from home, you'll need a reliable internet connection and a suitable work environment.
// SAY HELLO
Don't see your role?
Tell us anyway.
We hire often and we read every message. If you'd thrive building support software with a small, opinionated team — get in touch.